Terms of use

Terms of use

Effective Date: 11/06/2024

These General Terms and Conditions of Use govern the use of the website and the services provided by Ludi-Time E.I. By accessing and using our website or services, you agree to these Terms in full. If you do not accept these Terms, you must stop using the website immediately.

1. Publisher Identification

The website -URL- is published by: Ephec

Business Registration Number (BRN): BE 0757834373

Email: contact@ludi-time.be 

Phone: +32 493101810

2. Purpose

These Terms define the rules for accessing and using the website URL and the services offered by Ludi-Time, including event organization, entertainment, and team-building activities.

3. Website Access

  • Access to the Website is free of charge.
  • Users confirm they possess the necessary skills and resources to access and use the Website.
  • Ludi-Time cannot be held liable for malfunctions caused by the user’s equipment or the quality of their internet connection.

4. Use of Services

By using the services offered by Ludi-Time, you agree to:

  • Provide accurate, up-to-date, and complete information when registering or placing an order.
  • Refrain from using the Website for fraudulent or illegal activities.
  • Comply with all applicable laws and regulations.

5. Intellectual Property

Ludi-Time owns or has rights to use all elements on the Website (texts, images, videos, logos, graphics, etc.). Any reproduction, modification, or distribution, whether partial or complete, of these elements without prior written authorization from Ludi-Time is prohibited and constitutes a violation of intellectual property rights.

6. Personal Data

Using the Website involves the processing of personal data. This processing is governed by our Privacy Policy.

7. Liability

  • Ludi-Time strives to ensure the information on the Website is accurate and up-to-date.
  • However, Ludi-Time does not guarantee the content is error-free.
  • Ludi-Time cannot be held liable for direct or indirect damages resulting from the use of the Website, including errors, interruptions, or viruses.

8. Links to Third-Party Websites

The Website may contain hyperlinks to third-party websites. Ludi-Time does not control these websites and disclaims responsibility for their content or privacy policies. Users access these websites at their own risk.

9. Modification of Services and Terms

  • Ludi-Time reserves the right to modify, suspend, or discontinue any part of the Website or services at any time, including these Terms.
  • Changes take effect upon their publication on the Website.
  • Continued use of the Website after such changes constitutes acceptance of the revised Terms.

10. Termination

Ludi-Time reserves the right to suspend or terminate your access to the Website or services if you violate these Terms or engage in behavior deemed harmful to the company or its users.

11. Governing Law and Jurisdiction

These Terms are governed by Belgian law. In the event of a dispute, the competent courts will be those in the jurisdiction of Brussels.

12. Secure Payments

Ludi-Time offers paid services accessible via its website. To ensure secure online payments, we use the Mollie payment platform, a provider known for its high security standards.

12.1. Payment Methods

Ludi-Time accepts the following payment methods via Mollie:

    •    Credit cards (Visa, Mastercard, American Express)

    •    Bancontact

    •    PayPal

    •    Other options available on Mollie’s platform

12.2. Payment Security

    •    All transactions on our website are secured using SSL (Secure Socket Layer) encryption technology.

    •    This protocol ensures the confidentiality and security of data transmitted between your browser and our servers, as well as between our servers and Mollie.

    •    Payment information is sent directly to Mollie and is not stored on Ludi-Time’s servers.

12.3. Payment Processing

By choosing to make a purchase via Mollie, you agree to the terms of use specific to this payment platform. Personal and financial information provided during the transaction is processed solely by Mollie, in accordance with their Privacy Policy.

12.4. Payment Confirmation

Once your payment is validated through Mollie, you will receive a confirmation email detailing the transaction and summarizing your order or reservation.

For payment issues, contact our customer service team at contact@ludi-time.be.

12.5. Refunds

For refund or cancellation requests, refer to our Cancellation and Refund Policy. Refunds will be processed via Mollie and returned to the original payment method used for the initial transaction.

13. Contact

For questions regarding these Terms or further information about our services, you can contact us at:

Ludi-Time E.I.

Email: contact@ludi-time.be

Phone: +32 493101810